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Hands-on with the new 3G iPhone
The new iPhone is an amazing device -- too bad the network is so bad in parts of Milwaukee.  
By Andy Tarnoff RSS Feed Twitter Feed
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What is a blog?  For us it is a short blurb that we write when the mood strikes us.  It can be first person, funny or informative. In short, a blog is whatever we want it to be. Published July 14, 2008 at 10:47 p.m.
Tags: iphone, 3g, apple

It's been about four days since I bought the new 3G iPhone, and after a frustrating first few hours in which I couldn't activate it, I'm now up and running.

Before I wrote a review, I wanted to give myself enough time with the iPhone to become familiar with its features. There are volumes of reviews out there, and if you want something incredibly thorough, I recommend you look elsewhere.

Here's just one Milwaukeean's review of this amazing new gadget. Even with its significant shortcomings, the iPhone is far and away the best phone/pda of the many I've owned since 1997.

Pros

Usability: The iPhone interface is unique and astounding. It's not quite an extension of the Mac OS, but it's close. If you use a Mac, you'll pick up the iPhone nuances very quickly. This phone has already transformed the industry, as every competitor is just a cheap knockoff. As usual, Apple proved that it designs the best operating systems in the world.

Third-party apps: This is the deal breaker. Even though the App Store is just a few days old, I've already tried out some amazing programs. AOL Radio offers free streaming radio, and AIM works perfectly. I've also downloaded MLB At Bat and a handful of other cool applications. I've even used a beta version of a voice-over-IP application that lets me use my home wi-fi to make calls. Over time, this will only get better.

Auto-correct: Typing is hard and inaccurate, at least for me for now, but the auto correct feature is nothing short of psychic. No matter how badly I goof up, it fixes my work. If this could be integrated into a word processing program, and I mean better that what Microsoft Word already does, I'd be the fastest typist in the world. I can't say enough about how good this is.

3G: I haven't found myself in too many areas that are served by AT&T 3G network, but where it works, it's quite fast. Not wi-fi fast, but close.

GPS: I'm not sure how much I'll use this, at least until an application is developed for real-time driving directions that can actually be used while driving. But I tried it this weekend Up North, and it did a nice job of tracking my location -- though the network was too slow to draw the maps and keep up with the car in motion.

Call quality: Despite the atrocious AT&T cell phone coverage in Milwaukee, when the phone works, it sounds great on both sides of the conversation. Compared to my last two Blackberries (one on AT&T and the other on Verizon), the iPhone sounds like I'm talking on a landline -- even with one bar, which is most of the time.

Cons

Reception: Before, I could barely use my AT&T cell phone in my Bay View home. Now I can't use it at all. Not only does the iPhone not work inside or on my porch, it doesn't do a very good switching between no coverage and a little coverage. For an amazing phone, it's being utterly wasted, at least in Milwaukee, where network coverage is so very spotty. If AT&T can get its network up to speed, every other fault on the iPhone could easily be overlooked.

Hard to type on: Even though the auto-correct is amazing, it's still tricky to type on keys that have no tactile feedback. Maybe I'll get used to it, but for now, it takes forever to pound out a sentence.

Weird syncing issues: Because all of the administration goes through iTunes, it gets a little clunky when trying to manually sync between multiple computers. For example, I wanted to include photos from both my work computer and home laptop. Unfortunately, I can choose one or the other. It's probably the most counterintuitive portion of an otherwise smooth user experience.

Crashes: Starting this morning, some of the third-party applications have been crashing intermittently. I think the very first iPhones are actually using a beta version of the firmware, but without restoring the phone to its factory default, I can't upgrade to the new version. I'm sure this will get worked out, and for now, hard restarts seem to clear up the problem.

Weak camera / no video / no picture messaging: The iPhone offers a puny two megapixel camera without a flash, advanced settings or extra features. That said, the quality is pretty good. It's also sorely lacking a video recorder, but I'm sure a third-party developer will whip something up very quickly.

No "delete all," "copy and paste," voice dialing or one-touch favorites: For all of its amazing usability, the iPhone is missing some very basic features. You can't delete all your e-mail messages with one click, which is annoying if you accumulate a few hundred messages in your inbox. There's no "copy and paste" feature, which is ridiculous: I already found myself missing it when a coworker texted me asking for someone's phone number. The iPhone doesn't support voice dialing, which phones I had back in '98 handled with ease. And it takes several clicks to dial a favorite, which is impossible when not looking at the phone, in the car, for example. These are all software upgrades that are surely coming, hopefully soon.

5 comments about this article.
Post a comment / write a review.

Recent Talkbacks ...

Posted by sandstorm on July 18, 2008 at 4:47 p.m. (report)

jeezus, it's just a phone. and don't say "no. it isn't", because yes. it is.

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Posted by diesel1976 on July 16, 2008 at 12:13 p.m. (report)

At&t has so many dead spots. If you live in Bayview definately do NOT buy the Iphone. You will never get any reception.

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Posted by iChatter on July 16, 2008 at 11:11 a.m. (report)

You can delete all of your email messages with 2 clicks. You sound smart enough. You'll figure it out. The phone is wonderful and in time it will only get better. I can't wait until the next generation when they add camera features.

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Posted by arks00 on July 15, 2008 at 10:40 a.m. (report)

still using the gen 1 iphone, will be updating soon, but the APPS are such a great addition to the list of why this phone rocks. Some of my favorites: SplashID - finally can put all my user/passwords on one software on the mac and sync via wifi to the iphone. awesome. Steps - A cool little podometer program; walk off those calories! Shazam - havent got it yet, but a friend showed me how it work. Record any song from any speakers, it matches the wave form of the song, and brings up the artist, song and an option to buy it right on the phone. Amazing! UrbanSpoon - shake the iphone, and based on your location, a slot machine randomly picks a location for you to dine at in your area. Just realized you can DL the apps right onto the phone too; without syncing to Itunes. anyway, love the phone, plan to get the 3G soon and then have my wife fall in love with the original.

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Posted by CoolCat on July 14, 2008 at 11:44 p.m. (report)

11:34pm - I'm typing this out on my iPhone and I've noted the start time to see how long it takes. I have actually had very little trouble transitioning from the hardware keys of my Treo over to the iPhone's keyboard. I'm typing very fast on it and actually I think I'm often going much faster than I ever did with the Treo. I've had some trouble with the AT&T network too, but it hasn't been as bad as your experience. I'm regularly on a low signal but it does work fine inside my house. I've recently been inside Children's Hospital though and it didn't keep 3G coverage and today in a Target store I lost reception completely. I used the GPS today for driving and it worked quite well, a true nav program will be welcome however and I'm sure it will cache maps for when you're in areas of bad cell reception. 11:44pm

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