16755 W. Lisbon Ave.
Brookfield, WI 53005
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Apparently they don't value customer service AT ALL. After being a customer for years (10+) to the extent of ordering on a weekly basis, they have now lost any future business from friends, family, etc. After calling in an order during the last game of the Packers season, my husband and mother went to pick it up (we have the game on pause till they return) only to find out that someone else picked up our pizzas. My mother called asking what they should do about the situation and I proceeded to get on the phone with the owner. He stated that whoever picked up our order would be returning it, so that we could have it! Hello food safety violation!!! Then when I requested new pizzas be made (while my husband and mother wait nonetheless) and that they should be on the house the owner became very upset with such a suggest (told me that wasn't happening) and proceeded to hang the phone up on me for something that was their fault. Apparently, the customer is never right and they would rather keep their purse strings tight instead of keeping happy customers. It is too bad. We will have to know find a go-to in the Brookfield area. My mother returned in tears after being accosted by the owner (Yes, accosted!! He came at her pointing both index fingers in her face and yelling at her. He proceed to get in my husbands face as he attempted to assist my mother out.)