The Iron Horse Hotel, 500 W. Florida St., was named "Boutique Hotel of the Year" by The Boutique & Lifestyle Lodging Association, Hospitality Design Group and The Nielsen Company.
The Iron Horse Hotel was recognized for the "Boutique Hotel of the Year" award at a luncheon award ceremony today, Sept. 16., in Miami, Fla.
The Iron Horse beat out five other boutique hotels that were also nominated for the award: The Clifton Hotel in Miami Beach, Fla.; The Jupiter Hotel in Portland, Ore.; The Keating Hotel in San Diego, Calif.; The Sedona Rouge Hotel & Spa in Sedona, Ariz.; and the Zazen Boutique Resort & Spa in Thailand.
The Iron Horse won based on six categories: design and architecture, sustainability, food and beverage, customer service, marketing and sales and operational performance.
Prior to this recent honor, The Iron Horse Hotel received the Four Diamond Award by AAA. It was also named to Conde Nast Traveler's Hot List, National Geographic Traveler's Stay List and Tablet 10, the Top 10 Best Hotels in the Americas.
Love this hotel, I feel like a rock-star when I'm there...and the food is amazing, but I find it hard to believe that the sales & marketing staff could nab a "national award"....this is the most arrogant, un-organized, care-less about you, except for my comission staff I've ever encountered. Ownership should re-evaluate their management if they want to keep that standing.
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