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Knuckleheads plays the smoke shop game smartly
Knuckleheads has the largest selection of hookahs in the state.  
By Molly Snyder Edler RSS Feed Twitter Feed
OnMilwaukee.com Staff Writer

E-mail author | Author bio
More articles by Molly Snyder Edler

Published June 8, 2008 at 5:20 a.m.
Tags: knuckleheads, smoke shop, head shop, tobacco, tobacco products, hookah, shisha, michael kesselman, state street, freaks

Long ago, Michael Kesselman decided that if he was going to open a smoke shop, he was going all the way.

"My goal was to open the ultimate smoke shops," says Kesselman.

In 1996, he launched his first shop, Knuckleheads, on State Street in Madison, and almost four years ago, he opened a second location, also called Knuckleheads, 2949 N. Oakland Ave.

"My philosophy is if I'm gonna be in this, I'm going have the largest selection available in the state," he says.

Knuckleheads features approximately 100 hookahs, ranging in price from $25 to $150. Both single-smoker and multiple-smoker hookahs are available, along with more than 80 flavors of hookah tobacco, called shisha.

"There isn't a larger selection in the state," says Kesselman, who is originally from New York and a graduate of the University of Wisconsin-Madison. Kesselman's wife and children also attended Madison.

Knuckleheads stocks 160 different type of rolling papers, ranging in flavor from bacon to cotton candy. Also, the shop features a variety of rolling devices to create the perfect cigarette.

"We also sell every (pre-rolled) cigarette that's legal in the state of Wisconsin," says Kesselman. "We have cigarettes from Japan, India and England, among many others."

Knuckleheads has 140 aromas of incense in both stick and cone form and 36 different kinds of essential oils. Premium cigars, such as Macanudo and Romeo Y Julieta, are also available.

To accommodate his massive wares, Kesselman expanded the space this past spring, doubling the size of the shop. "This location is ideal," he says. "Close proximity to the university is key."

Kesselman says when it comes to the law, he has only one comment. "If it's legal, I sell it," he says. "Period."

Knuckleheads' customers must use "legal language" if they want to shop, and if a customer suggests they are using products for illegal drug use, they are asked to leave immediately.

"I've trained my staff how to handle illegal language, and if they don't deal with it, I usually whip them," jokes Kesselman.

Also, Kesselman doesn't stock anything with a pot leaf on it. In fact, he veers away from the usual head shop attire, like tie-dyed Grateful Dead shirts. Instead, Knuckheads features two brands of T-shirts, Seedless and Threadless, which are one-of-a-kind shirts made by a Chicago designer.

"I sell current," says Kesselman. "I'm not a hardcore head shop."

Kesselman says he instructs his staff to card everyone to make sure they are at least 18 years old, the legal age required to purchase tobacco or tobacco products. He says the city sends in a "secret shopper" about every six months with a fake ID to make sure the shop is carding enough.

Kesselman says he has never received a citation, and doesn't plan to get one in the future, citing his age and the importance of his family as his reasons for not messing around with the law.

Kesselman says the Madison stock is slightly different from the Milwaukee stock. The biggest difference is the Madison location features a cutting-edge skate shop.

"Milwaukee and Madison are two different countries, and our stock reflects that," he says. "But that's all I'm saying."



More Information ...
Knuckleheads
2949 N. Oakland Ave.
Milwaukee, WI 53211
(414) 962-3052

5 comments about this article.
Post a comment / write a review.

Recent Talkbacks ...

Posted by brittini51 on Nov. 2, 2008 at 4:50 p.m. (report)

Seriously people need to stop bashing Knuckleheads. If you are anit-tobacco there are much bigger chains to go after. How many gas stations card kids for cigs? Knuckleheads is following all the rules with their business and they aren't selling to minors. If people are going to get mad because they are selling to "young" 18 year olds they should realize 18 years olds are legal adults and they have the ability to say yes or no to tobacco. Every person in this country knows the risks of tobacco, and we all know is not good for you. But there are worse things out there and Knuckleheads isn't promoting hard drugs or illegal substance use, they are simply selling tobacco, and there is no reason he should feel bad about selling good products to legal adults at a fair price.

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Posted by captain on June 11, 2008 at 10:42 a.m. (report)

How can you not sell anything with a pot leaf on it? What a hypocrite! I'll get my bongs elsewhere, thank you. AND, my bong will be used for illegal substances only. The ONLY logical use for one.

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Posted by Z_boy on June 10, 2008 at 7:43 a.m. (report)

Hckyboy00: Silly child, you. I know absolutely no adults nor ever have known an adult to smoke tobacco out of a glass bong. These college kids are smart. If they're kicked out for using the wrong vernacular when it comes to purchasing marijuana products ... er ... "tobacco" products ... they'll just send someone else in next time to speak the lingo. Then, they'll leave with a beautiful glass bong or pipe to enjoy their pot with. I don't know how this guy can sleep at night knowing he's supplying such a deadly substance (i.e., tobacco) to young 18 + year olds and capitalizing on their addiction. Shame on him, and shame on you for promoting this business. And for him to turn around and be all high and mighty with his "I don't carry any pot-smoking products or Deadhead shirts" yet doesn't have a problem selling cigarettes and tobacco is sickening and hypocritical.

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Posted by Hckyboy00 on June 9, 2008 at 3:47 p.m. (report)

no, you are supposed to take a story about a university business that doesn't cater to the pothead crowd and is trying to succeed with a legitimate business selling completely legal products while going above and beyond the standards for enforcing the law and then twisting it into a political position that it originally has nothing to do with. I've delivered to the shop before it expanded, and if i have any tobacco questions, i'll make it a point to stop there and ask. A enjoy the pieces on local business that either aren't restaurants or boutiques around town. nicely done.

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Posted by Z_boy on June 9, 2008 at 12:10 p.m. (report)

Am I supposed to feel a specialness in my heart because this owner is vehemently anti-marijuana but gung-ho pro-tobacco, one of the most addictive and dangerous substances a person can ingest?

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