By Lori Fredrich Senior Writer & Dining Editor Published Jan 09, 2019 at 6:01 PM

Back in the day, if someone encountered a problem in a restaurant, he or she was likely to bring it to the attention of the front of house manager for rectification. But times have changed.

Today's diners are not only share their dining experiences on social media, they're taking to the internet with both their candid accolades and complaints. We chat with restaurant owners Chef Gregory Leon and Orry Leon about the pros and cons of online reviews and how they can help or hurt – local restaurants.

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Lori Fredrich Senior Writer & Dining Editor

Lori is an avid cook whose accrual of condiments and spices is rivaled only by her cookbook collection. Her passion for the culinary industry was birthed while balancing A&W root beer mugs as a teenage carhop, fed by insatiable curiosity and fueled by the people whose stories entwine with each and every dish. She’s had the privilege of chronicling these tales via numerous media, including OnMilwaukee and in her book “Milwaukee Food.” Her work has garnered journalism awards from entities including the Milwaukee Press Club. 

When she’s not eating, photographing food, writing or recording the FoodCrush podcast, you’ll find Lori seeking out adventures with her husband Paul, traveling, cooking, reading, learning, snuggling with her cats and looking for ways to make a difference.