If you've ever gone to see a band play at Shank Hall, chances are pretty good that Tracy served you a drink during your visit.
A fixture at the venerable music venue, which is located at 1434 N. Farwell Ave., and she truly enjoys her job. The free music is a perk, of course. Even though she's usually busy pouring drinks, Roe and her co-workers get to listen a lot of excellent music while they are "on the clock."
The flip side of that, of course, is that they also have to work during shows that feature bands or music genres that aren't in their iPod playlists.
"Those are the nights they have to suck it up," club owner Peter Jest said.
We caught up with Tracy during a quiet moment at recent show.
OMC: How long have you been a bartender?
Tracy: A long time. A really long time. Do people really want to know that? Let's just say I've been here since about a year after the bar opened and leave it at that.
OMC: What is your signature drink?
Tracy: I don't really have one. Making foo-foo drinks was fun five years ago. Now, I just give people what they ask for. Since I do a lot of the ordering, I have to try to guess what that will be and it's never easy. We might have an Irish band here and sell a lot of Corona. We might go through a month's worth of Pabst in one night. It's hard to predict, because it's never what you expect.
OMC: What's the most ridiculous thing you've seen a bar patron do?
Tracy: If you asked that question about a performer, I could tell probably tell you some stories. As far as the customers go, though, they don't get really crazy. Other than the occasional puking stories, there really aren't very many wild things that go on. This isn't a bar where people go to get crazy. They are usually really focused on the stage and the music.
OMC: Have you ever broken up or been in a bar fight?
Tracy: No. We really don't have those here.
OMC: What's the best / worst part about the job?
Tracy: The worst part is when you have to cut people off. That's not usually fun, but sometimes they react like they were expecting it. They don't put up any resistance at all.
OMC: What about the best part?
Tracy: The best part of my job, and this is going to sound corny, is when I'll serve people one night and they come back a few months later and they say "I didn't even want to be here that night; my friend dragged me out, but you showed us such a good time. You made our night." Sometimes, I hear that and I don't even remember the people. But, they're very appreciative. I just tell them ‘I'm only doing my job.' But, it makes you feel good when you can help people have a good time.
OMC: Where do you like to go when you're not working?
Tracy: I love Libby's. There are great people there and I love the owner.
Host of “The Drew Olson Show,” which airs 1-3 p.m. weekdays on The Big 902. Sidekick on “The Mike Heller Show,” airing weekdays on The Big 920 and a statewide network including stations in Madison, Appleton and Wausau. Co-author of Bill Schroeder’s “If These Walls Could Talk: Milwaukee Brewers” on Triumph Books. Co-host of “Big 12 Sports Saturday,” which airs Saturdays during football season on WISN-12. Former senior editor at OnMilwaukee.com. Former reporter at the Milwaukee Journal Sentinel.