On Friday, Summerfest announced that anyone who purchased tickets to the Big Gig and concerts during the festival at the American Family Insurance Amphitheater, BMO Harris Pavilion, and Level Up Viewing Deck can get a refund, after the organizers announced a change in entry requirements.
Requests for refunds at the original point of purchase can begin Friday, Aug. 13 at 7 p.m. and are available through 7 p.m. Monday, Aug. 16, 2021.
Earlier this week, organizers said festival and concert goers will need to show a proof of a negative COVID test or of vaccination to attend.
Because there's a lot of information, I'll let Summerfest tell you the rest...
"Only tickets purchased for admission or concerts during the Summerfest dates from Summerfest.com, Ticketmaster.com or in person at the Summerfest Box office will be eligible for refunds. There are no refunds for complimentary or donated tickets provided by Summerfest or one of our partners in a promotion.
Note: Refunds are not available for concerts at the American Family Insurance Amphitheater or BMO Harris Pavilion, outside of Summerfest dates, in conjunction with any other third-party promoter or any other events held at Henry Maier Festival Park. Ticketholders are advised to check the venue’s websites and socials for information regarding entrance protocols.
REFUND INFORMATION
Summerfest 2021 General Admission tickets:
• Previously purchased Summerfest 2021 General Admission tickets, purchased in person or at Summerfest.com are now valid for Summerfest 2022, or available for a refund
• For Summerfest General Admission tickets purchased at Ticketmaster.com, a refund is available
Refunds are available for the following Summerfest Passes/Parking:
• Summerfest Power Pass
• Summerfest 3 and 6 Day Pass
• Parking during Summerfest for the following dates:
• September 1, 2, 3, 4
• September 8, 9, 10, 11
• September 15, 16, 17, 18
American Family Insurance Amphitheater Concert Tickets:
• Refunds are available for previously purchased tickets for the following Summerfest concerts at the American Family Insurance Amphitheater:
• September 1 - Hella Mega Tour/Weezer, Fall Out Boy, Green Day
• September 2 - Luke Bryan
• September 3 - Chance the Rapper
• September 4 - Twenty One Pilots
• September 8 - Jonas Brothers
• September 9 - Chris Stapleton
• September 10 - Zac Brown Band
• September 11 - Dave Chappelle
• September 15 - Dave Matthews Band
• September 16 - Megan Thee Stallion
• September 17 - Miley Cyrus
• September 18 - Guns N’ Roses
BMO Harris Pavilion Concert Tickets:
• Refunds are available for previously purchased tickets for the following Summerfest concerts at the BMO Harris Pavilion:
• September 2 - REO Speedwagon
• September 3 - Leon Bridges
• September 4 - Styx
• September 9 - Joan Jett and the Blackhearts
• September 10 - Goo Goo Dolls
• September 11 - Kesha
• September 16 - Dropkick Murphys
• September 17 - Charlie Wilson
• September 18 - Black Pumas
Level Up Viewing Deck Concert tickets at Miller Lite Oasis:
• Refunds are available for previously purchased tickets for the following Summerfest concerts at the Level Up Viewing Deck at the Miller Lite Oasis:
• September 2- Big wild
• September 3 – DJ Diesel
• September 4 – Flo Rida
• September 10 – Wilco
• September 11 – Brett Eldredge
• September 16 – Ludacris
• September 17 – Bleachers
Refund Procedure:
• Refunds must be made within refund window
• Refunds must be requested from the original point of purchase (Summerfest.com, Ticketmaster.com, or in person at the Summerfest Box Office)
• For Summerfest.com purchases:
• Fill out the refund form on Summerfest.com
• Submit the form (please have your order number ready)
• For Ticketmaster.com purchases:
• Log in to your online account
• Click "My Tickets" to get to your "My Events" Page
• Click the "See Details" button to the right of your order
• Click the Contact Us button at the bottom right of the screen and choose "Email Us". Please ensure that in the Subject box, you select "Request a Refund or a Credit". In the Refund or Credit box, select "Refund", then let us know the Refund Quantity you are requesting ("Full" or "Part of My Order"). If Partial, you state which seats you would like refunded.
• Once you click the blue "Send" button, you will receive an automated reply letting you know that your refund has been submitted. .Note that refunds will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days
• For Summerfest Box Office purchases:
• Refunds only available for tickets purchased in person at the Summerfest Box Office
• Summerfest Box Office hours for refunds are:
• Friday, August 13 from 7:00 – 9:00 p.m.
• Saturday, August 14 from 10:00 a.m. – 2:00 p.m.
• Sunday, August 15 from Noon – 9:00 p.m.
• Monday, August 16 from Noon – 7:00 p.m.
Refunds requests will be available starting Aug. 13 at 7 p.m. through Aug. 16 at 7 p.m. No refunds will be issued after the 72-hour window of time. Estimated refund processing may take 5-7 business days.
For more information visit Summerfest.com.
Born in Brooklyn, N.Y., where he lived until he was 17, Bobby received his BA-Mass Communications from UWM in 1989 and has lived in Walker's Point, Bay View, Enderis Park, South Milwaukee and on the East Side.
He has published three non-fiction books in Italy – including one about an event in Milwaukee history, which was published in the U.S. in autumn 2010. Four more books, all about Milwaukee, have been published by The History Press.
With his most recent band, The Yell Leaders, Bobby released four LPs and had a songs featured in episodes of TV's "Party of Five" and "Dawson's Creek," and films in Japan, South America and the U.S. The Yell Leaders were named the best unsigned band in their region by VH-1 as part of its Rock Across America 1998 Tour. Most recently, the band contributed tracks to a UK vinyl/CD tribute to the Redskins and collaborated on a track with Italian novelist Enrico Remmert.
He's produced three installments of the "OMCD" series of local music compilations for OnMilwaukee.com and in 2007 produced a CD of Italian music and poetry.
In 2005, he was awarded the City of Asti's (Italy) Journalism Prize for his work focusing on that area. He has also won awards from the Milwaukee Press Club.
He has be heard on 88Nine Radio Milwaukee talking about his "Urban Spelunking" series of stories, in that station's most popular podcast.
